From Small to Medium-Sized Enterprises

OpsNow360

Conveniently manage multiple areas for cloud management on a single platform

Basic

Free

Asset
Cost
Governance

Cost/Resource Dashboard

Abnormal Cost/Resource Detection

Standard Governance Policy

Silver

49,000 /mo

Asset
Cost
Governance

All Support on the Basic Plan

Cost/Resource Report

CDN Cost Management

Single Team Mgt.

Gold

490,000 /mo

Asset
Cost
Governance
Security

All support in the Silver Plan

Security Vulnerability Diagnosis/Analysis

Abnormal Behavior Detection

Set/Manage Security KPIs

Platinum

1,290,000 /mo

Asset
Cost
Governance
Security

All Support in the Gold Plan

Tag Management

Policy Management

Manage 10+ Teams/Organizations

Enterprise

Custom Price

Asset
Cost
Governance
Security

All Support in the Platinum Plan

Use All Features

Unlimited User Connections

Link Multiple Accounts

Compare Plans

Basic

Silver

Gold

Platinum

Enterprise

Service Coverage

Number of Users

5

15

50

200

Unlimited

Unified management of resources, costs across 10+ teams

Number of accounts

1

2

5

20

Contact Us

Additional cost per additional account beyond the primary account

₩19,000

₩599,000

₩599,000

Contact Us

* Silver, Gold, and Platinum plans cost When using the service An additional fee is charged It will be.

Asset

Resource status inquiry dashboard

Resource analysis report

Resource tag management for 5 or more accounts

Daily resource usage trends

Resource optimization recommendations

Cost

Cost status tracking dashboard

Cost Analysis Report

CDN Cost Management

AI Cost Monitoring

Governance

Standard Governance Policy

Cloud Management Status Dashboard

100+ cloud policy management checks

Security

Diagnose and analyze security vulnerabilities

Detecting anomalies with surveillance logs

View project-level security status

Set and Manage Security Goal KPIs for Your Entire Organization

Customer Support

Contact Us by E-mail

Monthly cloud analytics reports

Online priority processing support

OpsNow360
Frequently Asked Questions

Can I get a notification if something goes wrong with my registered resources?

OpsNow360
Asset

Yes, it's possible. Users can receive notifications according to their desired status values for each Asset and Cost menu. For more powerful notification functions, check AlertNow products separately.

What types of prepaid payment methods are there?

OpsNow360
Billing

[Automatic monthly payment]
It is a method of paying the usage fee in advance every month. A monthly plan consists of a subscription plan or per-user pricing, and the subscription automatically renews on the monthly end date if you don't cancel the subscription.

[1-year prepaid subscription]
It is a method of paying the usage fee for 1 year in advance each year. If you don't cancel your subscription, your subscription will automatically renew at the end of the 1-year period.

[3-year prepaid subscription]
It is a method of prepayment for 3 years of use. If you don't cancel your subscription, your subscription will automatically renew at the end of the 3-year period.
(An advance notice will be given when the expiration date is nearing.)

I want to change the subscription plan I chose when I signed up for membership to a different plan. What should I do?

OpsNow360
Billing

You can change your subscription plan through our sales team.
Click [Contact Us] > [Product/Service Inquiries] at the top of the website to leave your requests and questions.
Our customer service support team will contact you shortly to help you change your subscription plan.

I'm already subscribed to a plan. I want to add more cloud accounts during the subscription period, what should I do?

OpsNow360
Billing

You can add up to the basic number of cloud accounts provided in each plan at no additional charge. If you add more cloud accounts than the built-in number, additional charges will be automatically paid as follows.

[If you have a monthly subscription]
If you add a cloud account, the usage fee for each cloud account is calculated per day and automatically paid immediately. At this time, the increase is calculated by applying the number of days remaining from the date the cloud account was added until the next subscription payment date. After the date you added the subscription, it will be automatically paid in addition to the existing subscription fee from the date you added it.


[For prepaid subscriptions]
If you add the number of cloud accounts, the number of days remaining in the contract period is calculated and billed at the daily rate per cloud account.

How do I register the Cloud account I'm currently using to use the service?

OpsNow360
Setting

To register an account for cloud services such as Amazon Web Services (AWS), Microsoft Azure (Azure), Google Cloud (GCP), and Naver Cloud (Ncloud), you can register at the following two locations.
1) When registering as a member, refer to the cloud account registration guide to register an account
2) Register an account on the Settings > Cloud Accounts > Account Registration page

For more details, please refer to the user guide provided when logging in, which provides detailed step-by-step instructions.

* You must first log in to view the user guide.

※ However, Naver Cloud only supports general enterprise service account registration.

How are admin users different from regular users?

OpsNow360
Setting

Admin users can edit subscription payment information or change subscription plans.
You can also perform account management tasks such as changing notification settings, managing user rights, and checking security settings.

Can I determine if the resources in the registered cloud are being used well?

OpsNow360
Asset

OpsNow allows you to check at a glance whether registered resources are being used efficiently compared to performance.

Resource optimization allows you to eliminate unnecessary resources and optimize cloud resources.

Can I manage registered cloud resources by tagging them?

OpsNow360
Asset

OpsNow allows you to register tags on AWS, Azure, and GCP cloud resources. You can create and manage tags provided by default in existing CSP or tag rules desired by users.

How can I view and edit my information?

OpsNow360
Setting

You can view and edit your information in Settings > Profile.

The information provided is ID, email, name, mobile phone, company name, department name, job, basic language, and consent to receive marketing information.

How do I proceed in the case of inviting users?

OpsNow360
Setting

In the case of a user invitation, the user with administrative authority who created the company must proceed.

You can finally enter the OpsNow platform through an invitation.

*How to invite: Settings > Members > Click the '+ Invite Members' button

OpsNow FinOps

Achieve cloud cost savings through AI-based cost analysis and optimization

Premium

Custom Price

Cloud Resource Status Management

Cloud Cost Analysis and Optimization

Cloud Policy Reflection Management

Compare Plans

Premium

Service Coverage

Number of users

Consultation required

Number of accounts

Consultation required

Asset

Resource Status Inquiry Dashboard

Daily resource usage trends

Resource Optimization Recommendations

Cost

Cost Status Inquiry Dashboard

Recommended Optimization of Contract Discount

AI Cost Monitoring

Cost Analysis Report

Governance

Cloud Management Status Dashboard

Automatically checks cloud policy compliance

Customer Support

Contact Us by E-mail

Online priority processing support

Consultation required

OpsNow FinOps
Frequently Asked Questions

I want to change the date on which I pay my monthly bill How do I make changes?

FinOps
Billing

If you want to change the payment date that your monthly bill is paid, you can change it by selecting a different payment date by clicking [Change payment date] in the Settings > Subscriptions menu.

— Default payment date: 20th of each month
— Changeable payment dates: 15th, 20th, 25th

Is Value Added Tax (VAT) included in the plan subscription fee?

FinOps
Billing

Value Added Tax (VAT) is charged separately for each subscription fee for each plan.
You can check the final amount including VAT on the amount to be paid page during the subscription process.

What happens to my existing data if I cancel my subscription?

FinOps
Cost

Your personal data will be deleted as soon as you cancel your subscription. Other data such as cloud resources, costs, and security check results is stored for up to 3 months.
Also, after canceling and unsubscribing, it is not possible to restore data for the previous subscription period.

What clouds are currently supported? What cloud service accounts can I register and manage?

FinOps
Setting

The cloud services supported by each service are as follows.
— Asset: AWS, Azure, GCP, Ncloud, OCI
— Cost: AWS, Azure, GCP, Ncloud, OCI
— Governance: AWS, Azure, GCP
— DevOS: AWS, Azure, GCP, Ncloud, OCI
— Security: AWS, Azure, GCP

How are the pricing plans structured?

FinOps
Billing

In the case of OpsNow FinOps, we operate with customer-specific pricing plans.

For detailed pricing policies, please contact us through a service inquiry and we will inform you.

Do you offer suggestions to reduce cloud costs?

FinOps
Cost

OpsNow FinOps automatically recommends ways to reduce costs with features such as detecting inactive resources, recommending reserved instances, and storage optimization.

What kind of service is OpsNow FinOps?

FinOps
Cost

OpsNow FinOps is a platform for cloud cost monitoring and optimization.

It helps organizations efficiently manage their cloud resource usage through cost analysis, tag management, budget settings, and alerting capabilities. It supports all major multi-cloud environments such as AWS, Azure, and GCP, and can be managed in an integrated manner from a single dashboard.

OpsNow Security

Solve complex cloud security with ease with OpsNow Security
Monthly
10% off
Annual discount

Standard

270,000 /acct/mo

300,000 /acct/mo

Up to 50 Workloads (per account)

Single Cloud Account Support

Provide Security Reports

Premium

Custom Price

All support in the Standard plan

Up to 100 Workloads (Per Account)

Multi-Cloud Account Support

KSPM Support

Compare Plans

Standard

Premium

Service Coverage

Number of Workloads per Account

Up to 50

Up to 100

Multi-cloud offering

KSPM Support

Number of accounts that can be linked

Up to 2 connections

Unlimited connections

Vulnerabilities and Automatic Management

Cloud Vulnerability Scan

Vulnerability Severity Analysis

Resource Management and Violation Resource Analysis

Automated Security Configuration Diagnostics

Policy and Compliance

Monitoring compliance status such as ISMS, GDPR, etc.

Provide warnings of policy violations and action steps

Set up custom security policies (postpaid)

100,000 won per month (10 per account)
* Additional 100,000 won for each additional 10

Up to 10 cases per month provided as standard
* Additional payment of 100,000 won for each additional 10 cases

Security Monitoring and Analysis

Real-time security event monitoring

Security Score and Security Visualization

Security Score Trend Analysis

Reporting and Auditing

Cloud Security Audit Report

Report Violations of Resources and Policy Violations

Check security status through project and organization dashboards

Customer Support

Contact Us by E-mail

Online priority processing support

OpsNow Security
Frequently Asked Questions

Are there any additional traffic costs?

Security
Billing

There are no additional traffic costs using OpsNow Security.

Is it possible to check compliance with multiple types of compliance at once?

Security
Dashboard

You can check up to 3 compliances at once.

What is a security score?

Security
Dashboard

OpsNow Security's security score is an indicator showing the security level of the cloud system currently in operation by reflecting the score based on the importance of cloud resources and the severity of violated policies.

Is it possible to register compliance according to the company's security level?

Security
Compliance

Since custom compliance policy options are provided, it is possible to support different compliance policies for each company.

Does it provide a messaging function for notifications when a violation has been detected?

Security
Messaging

You can send emails and integrate SIEM with 3rd party messaging solutions (web hooks, Google Work Space, MS Teams, etc.).

What is cloud security geometry management?

Security
Compliance

Security posture (Security Posture) is a term that refers to the security state of the cloud, such as the current level of security or compliance compliance.

At Gartner, Cloud Security Posture Management (Cloud Security Posture Management) Continuous cloud security improvement and adaptation process to reduce the chance of successful attacksIt is defined as (a continuous process of cloud security improvement and reduction to reduce the risk of a successful attack).

AlertNow

Eliminate duplicate alarms from a variety of environments and work more efficiently with AlertNow

Standard

19,900 /seat/mo

Unlimited User Connections

Free SMS/SNS notifications up to 100 per month

View data for up to 1 year

Premium

Custom Price

All support in the Standard plan

Provide service analytics reports

Unlimited SMS/SNS notifications

Unlimited data query

Compare Plans

Standard

Premium

User

Number of Users

Unlimited

Unlimited

Notifications

Channels to Receive Notifications (per user)

5

5

E-mail Notifications

Unlimited

Unlimited

SNS (KakaoTalk) Notifications

100(if exceeded, charged)

Unlimited

Voice Call Notifications

Unlimited

* During the trial service, you will receive up to 100 notifications.

Features

Unified monitoring dashboard

Alarm Escalation

Service Change History

Alarm Sending History

API Request Limit

Unlimited

Unlimited

Korean Calling Numbers

Schedule Management

Team Management

Notification Template

Extensions

Service Operation Reports

Mobile App.

Data Retention Period

1 year

Unlimited

* When using the trial service, the data retention period is 1 month.

Customer Support

Contact Us by E-mail

Contact Us by Online

AlertNow
Frequently Asked Questions

I would like to receive different alarms depending on Incident's urgency. What should I do?

AlertNow
Incident

In personal settings, select the application condition as Urgency (urgency) in the notification rules, set the level of urgency using a comparison operator that matches the requirements, and then select the notification you want to apply to complete the settings.

The monitoring solution installed and used by my company doesn't seem to be in the AlertNow Integration settings. What should I do?

AlertNow
Configuration

There are two ways.

The first method is to use Standard Integration during integration to send the payload from the client to AlertNow according to the corresponding Json format, and the second method is to discuss integration plans with the AlertNow team.

Can I call and use my company's AlertNow data externally?

AlertNow
Configuration

It is available in Open API format. If necessary, you can request an x-api-key from the AlertNow service team and use it after it has been issued.

What is the maximum number of times the escalation can be repeated?

AlertNow
Configuration

It is repeated up to 20 times. After termination, notifications are sent to all respondents.

Sometimes I don't get a call when I send a voice call. What should I do?

AlertNow
Configuration

By default, AlertNow's voice calls are international calls. This is because every country has a different carrier. A voice call may not arrive if it is treated as foreign spam by the carrier at the destination of the voice call.

Each time Voice Call is set as a notification method in personal settings, the emergency level may also be set, so it is necessary to check whether that setting is set.

Incident is not created, only Alerts are continuously being generated. What should I do?

AlertNow
Incident

Normally, if the same incident is not terminated until 2 days after the same incident is determined, an alert will not be generated, and it will be generated 2 days later.

Since the status value remains about which Euro Incident could not be generated in the alert, it is possible to determine by that status value.

Too many incident notifications are being sent. Can Incident that comes in a specific pattern not receive notifications?

AlertNow
Configuration

In the service routing function, enter the desired pattern, such as Summary or Metric Name, and then set the routing target to “Unspecified”.

In this pattern, the notification pattern is specified, but the notification does not appear because there is no routing target.

IoTOps

Manage and analyze large amounts of data generated in various IoT environments more easily

SaaS

Custom Price

Data kept for 12 months

Multi-protocol support

Event rule support

Hosted

Custom Price

Unlimited data storage

On-Prem installation type available

Closed network support

Enterprise

Custom Price

Providing BI reports

Support for AI/ML environments

Providing a custom API

Compare Plans

SaaS

Hosted

Enterprise

Users

Number of Users

Unlimited

Unlimited

Unlimited

Number of Devices

Unlimited

Unlimited

Unlimited

Edge Platform

Provides IoT Edge services based on AWS IoT Greengrass

ML-based predictive maintenance support for industrial equipment

Service operation

Manage by device group

Protocol registration management (supports multiple registrations)

Multi-protocol support (MQTT, CoAP/LWM2M, WebSocket)

Set up rules for event triggers

Workflow-based project management

Mobile app (Android, iOS) available

Provides infrastructure monitoring

Set and manage alarms

Data Management

Data Retention Period

12 months

Unlimited

Unlimited

REST API calls

per 1,000 calls
(55 won)

Unlimited

Unlimited

Sending MQTT messages

Per 1,000 messages
(40 won)

Unlimited

Unlimited

View source data history

Apply TLS/SSL and OAuth2 security

Support for AI/ML environments

Open API provided

Custom API development and delivery

OTA (Over The Air) update management

Service Analysis

Data analysis dashboard

BI analytics dashboard

Service Status Report

Customer support

Email inquiries

Phone reservation inquiries

Dedicated engineer support

IoTOps
Frequently Asked Questions

What IoT devices are compatible with IoTOps?

IoTOps
Device

IoT devices that support MQTT, a standards-based messaging protocol used for machine-to-machine communication, can communicate with IoTOps and messages.

In addition, CoAP/LWM2M and WebSocket devices can also communicate messages with the IoTOps platform. PLC data used in Smart Factory can also communicate data with IoTOps through the development of a separate Agent.

How are the pricing plans structured?

IoTOps
Billing

It consists of a SaaS plan and a Hosted plan. Both plans are billed monthly.

Can I customize the dashboard?

IoTOps
Dashboards

IoTOps provides a variety of visualization options based on BI tools.

Users can select desired data and configure customized dashboards, and can intuitively analyze data flows and patterns using various charts and graphs. Additionally, users can make detailed adjustments, such as filtering data and highlighting data that meets specific conditions.

Can I set reminders for specific events?

IoTOps
Rule

You can set various rules based on specific protocol topics through SQL queries.

Notifications are supported via email, Slack, Telegram, and AlertNow, and you can send desired messages to other topics through the republish function.

Can I set various conditions for workflow execution?

IoTOps
Workflow

IoTOps workflows support SQL-based tasks, and you can set various conditions such as Switch (branch based on conditions), Conditions (determine the next task based on previous task results), and Dependent (check the dependency of the previous task).

In addition, sub-processes are supported through Sub Process, and pre- and post-actions can be specified in case of failure, enabling more flexible workflow management.

Can I integrate my IoT data with external systems via an API?

IoTOps
Data

Data can be transferred and integrated into various applications by calling the Open API provided by IoTOps.

Connect to an external open API to integrate data into IoTops DataLake, and then easily perform visual analysis after proceeding with the ETL process

Do you need help?