If you want to change the payment date that your monthly bill is paid, you can change it by selecting a different payment date by clicking [Change payment date] in the Settings > Subscriptions menu.
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— Default payment date: 20th of each month
— Changeable payment dates: 15th, 20th, 25th

Value Added Tax (VAT) is charged separately for each subscription fee for each plan.
You can check the final amount including VAT on the amount to be paid page during the subscription process.

Your personal data will be deleted as soon as you cancel your subscription. Other data such as cloud resources, costs, and security check results is stored for up to 3 months.
Also, after canceling and unsubscribing, it is not possible to restore data for the previous subscription period.

You can change your subscription plan through our sales team.
Click [Contact Us] > [Product/Service Inquiries] at the top of the website to leave your requests and questions.
Our customer service support team will contact you shortly to help you change your subscription plan.

The cloud services supported by each service are as follows.
— Asset: AWS, Azure, GCP, Ncloud, OCI
— Cost: AWS, Azure, GCP, Ncloud, OCI
— Governance: AWS, Azure, GCP
— DevOS: AWS, Azure, GCP, Ncloud, OCI
— Security: AWS, Azure, GCP

You can add up to the basic number of cloud accounts provided in each plan at no additional charge. If you add more cloud accounts than the built-in number, additional charges will be automatically paid as follows.

[If you have a monthly subscription]
If you add a cloud account, the usage fee for each cloud account is calculated per day and automatically paid immediately. At this time, the increase is calculated by applying the number of days remaining from the date the cloud account was added until the next subscription payment date. After the date you added the subscription, it will be automatically paid in addition to the existing subscription fee from the date you added it.

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[For prepaid subscriptions]
If you add the number of cloud accounts, the number of days remaining in the contract period is calculated and billed at the daily rate per cloud account.

To register an account for cloud services such as Amazon Web Services (AWS), Microsoft Azure (Azure), Google Cloud (GCP), and Naver Cloud (Ncloud), you can register at the following two locations.
1) When registering as a member, refer to the cloud account registration guide to register an account
2) Register an account on the Settings > Cloud Accounts > Account Registration page
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For more details, please refer to the user guide provided when logging in, which provides detailed step-by-step instructions.

* You must first log in to view the user guide.

※ However, Naver Cloud only supports general enterprise service account registration.

Admin users can edit subscription payment information or change subscription plans.
You can also perform account management tasks such as changing notification settings, managing user rights, and checking security settings.

OpsNow allows you to register tags on AWS, Azure, and GCP cloud resources. You can create and manage tags provided by default in existing CSP or tag rules desired by users.

OpsNow FinOps automatically recommends ways to reduce costs with features such as detecting inactive resources, recommending reserved instances, and storage optimization.