OpsNow actively responds to IT failures with 'Alert Now'...
A seminar on “How to build an automated process to respond to IT failures” will be held on the 6th

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• Presenting ways to build an automated IT fault response process through a seminar... Introducing the use case of the integrated incident management solution 'Alert Now'
• “Alert Now” enables immediate response and work efficiency in the event of a failure... A 2-week free trial campaign was also launched to establish a company-specific failure response process
• Continuous seminars will be held during the month of August on various topics including OpsNow, Security, PINOPS, and IoT

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OpsNow (OpsNow, https://www.opsnow.com), a company specializing in multi-cloud management platforms, announced on the 31st that it will hold a seminar on the topic of “How to build an automated process to respond to IT failures” on August 6 (Tuesday).

Many companies are struggling to establish countermeasures to prevent service interruptions in the event of a sudden IT failure. This seminar will present an automated response process and actual examples of how to establish an automated response process in the event of an IT failure using the integrated incident management solution “AlertNow (AlertNow).”

AlertNow is an incident management solution that helps developers and IT operations managers respond quickly to emergency situations. Various alarms generated in the IT environment are collected, unnecessary alarms are removed with triple filtering, and only essential alarms are delivered to the correct person in charge. This prevents alarm overload and supports the minimization of the impact by responding quickly to various issues, including sudden IT failures.

Above all, it is characterized by contributing to the creation of a stable and efficient IT environment by reducing the workload of personnel in charge through effective notification management. You can receive notifications by selecting a means suitable for each company's work environment, such as email, text messages, phone calls, KakaoTalk, and Slack (Slack), and you can also send alarms only to specific users and teams. In addition to settings for each step or schedule, it is also possible to specify an alternate recipient when the person in charge is absent. It provides continuous monitoring 24 hours a day, 365 days a year, and can also be linked to various third-party (3rd party) monitoring tools such as Watap, New Relic, and Data Dock.

In addition, OpsNow is running a promotional campaign where corporate customers can experience Alert Now for 2 weeks free of charge so that they can review the company's disability response status. Through this, we will support the establishment of a quick and efficient response system in the event of an emergency.

Park Seung-woo, CEO of OpsNow, said, “Recently, there has been a rapid increase in inquiries about IT failure response processes. Along with IT failure prevention, prevention of service interruption and rapid recovery due to failure should be prioritized,” he explained, “Alert Now helps minimize the impact based on immediate response by quickly and accurately disseminating various types of situations requiring notifications, including IT failures. It is an essential solution not only for operational efficiency, but also for strengthening the issue response system.”

Meanwhile, OpsNow plans to continue holding seminars on topics such as cloud security, FinOps (FinOps), and IoT, following how to build an automated process for IT failure response, which will be held on the 6th. Corporate customers who wish to attend the seminar and receive relevant information can apply through the OpsNow website.

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• View related articles (Datanet): OpsNow Hosts 'IT Failure Response Automation Process' Seminar

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