OpsNow's incident management solution “Alert Now” accelerates entry into Japan...
Spotlight on solutions that increase operational efficiency and reduce costs

• AlertNow's global expansion plans, starting with OpsNow, Japan and the Middle East... Recently, LINE was added as a notification channel to enhance localization for Japanese customers, and a Japanese website was launched
• Demand for customized notification services has increased due to security issues... AlertNow, integrated notification management and elimination of duplicate notifications not only make management easier and lower costs, but also support the operational efficiency of cloud control centers

OpsNow (OpsNow), a company specializing in AI-based multi-cloud management platforms, announced plans to enter the Japanese market for its incident management solution AlertNow (AlertNow) on the 29th.

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AlertNow supports customers to optimize operations more efficiently and reduce costs by providing customized notification services according to various industry-specific requirements. Since notifications generated in complex monitoring environments are managed in an integrated manner and only important notifications for each enterprise are provided, it is possible to reduce administrator fatigue due to duplicate notifications and unnecessary work. It is characterized by increasing the speed of response to failures and maximizing efficiency by minimizing damage through quick decision-making. It is also a core solution that supports the operational efficiency of cloud control centers.

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Due to recent security issues, the cost burden on operation and control personnel is also increasing. At the same time, as the difficulty of managing multiple monitoring solutions at once increases, management complexity due to different notification formats and duplicate notifications is also increasing. In this situation, the importance of customized notification services such as Alert Now has been greatly highlighted, and companies are continuing to inquire about their introduction.

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Starting with Japan and the Middle East, OpsNow is promoting the global expansion of Alert Now by enhancing customized services and incident notifications based on local characteristics. Ahead of entering the Japanese market, LINE (LINE), the most commonly used messenger in Japan, was recently added as a notification channel, and a Japanese website was opened to optimize the local market. In this way, OpsNow is expected to further strengthen its global position by seeking localization strategies so that global companies, including Japan, can manage operations more efficiently in the future.

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Park Seung-woo, CEO of OpsNow, explained, “The concerns of corporate customers are deepening as managers' work fatigue due to large numbers of notifications is increasing,” and Alert Now is focusing on improving productivity in fault response tasks so that global customers can work more efficiently in a cloud environment. We have completed preparations to meet customer needs based on regional characteristics, including function expansion, and the number of companies introducing it continues to increase based on this.”
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• Read related articles (Money Today): https://news.mt.co.kr/mtview.php?no=2024102909370739772

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